Have a question about us, our beds or chairs?

Take a look through our FAQs to see if we’ve answered your question already. Alternatively, one of our friendly experts would be happy to help you too.

Adjustable bed FAQs

We’re here to help. If you have a question that doesn’t appear here you can use our contact form to drop us a message and ask away. Our friendly customer service team will be more than happy to respond and answer any questions you may have.

All of our adjustable beds are built with independent motors which will enable you adjust the head or foot of the bed to a position to suit you.

Our dual or twin beds allow you to control each half of the bed separately. This is available on beds in queen size or above, check the specifications of the bed you are interested in, or contact us for more information. You can also read our guide sleeping well with a partner and dual beds here.

There are currently 12 headboard design options available across our range, which can be covered in one of our available fabrics. Availability varies with each product, so check the product specification to find the combination that’s right for you.

Alternatively if you would like to use your current headboard please discuss with your adviser at your free home demonstration so that we can check the measurements and specification.

Adjustamatic adjustable beds use state-of-the art technology that puts you at the centre of the bed’s motion. While other adjustable bed bases lift your upper body away from the wall (and away from your bedside table), our bed bases with EASY REACH® engineering lift you up while simultaneously gliding back. That means your bedtime reading and remote control are within reach whenever you’re ready for them.

Unfortunately we do not sell bedding for our adjustable beds. However, most standard bedding will fit your adjustable bed unless you have selected a non-standard bed size, in which case we happily recommend Victoria Linen bedding.

Riser recliner chair FAQs

We currently offer 40 different riser recliner fabric options to suit your home and your other furniture. Our riser recliner fabrics come in everything from clean traditional colour to eye-catching modern velvets.

On request we can even source fabric to match your current furniture, so that you don’t need to replace an entire suite.

Find out more information about our designs, styles and features on our riser recliner buying guide.

Customer service FAQs

We have a dedicated customer support team based in our factory in North Wales. They will help you with any questions or problems you may have, from the minute you place an order with us and for the entire life span of your Adjustamatic product, and that’s a long time!

Our customer focused ethos begins at your free home demonstration. We arrange these at a time to suit you, and use them to ensure that you get the product that’s right for you. We pride ourselves on our quality manufacturing and workmanship. Adjustamatic products are built using the very best materials that are sourced, where possible, from within the UK.

We are not a high pressure sales company and we would not be a member of respected industry trade organisations if we were.

You will be given a price for the product that you are interested in during your free home demonstration. This price is valid up to and including the date of our annual rates review, which is on the 1st of January each year. So you have plenty of time to make a decision.

After the next review date, you will need to update the price you’ve received for it to be valid.

You can also read about how to avoid high-pressure sales scammers in our article on rogue traders here.

Yes! We can take away your old bed or chair. This will need to be organised when you order your new product. In some cases there may be a small charge applicable, so please discuss this with your adviser before you place your order.

Pricing FAQs for Beds & Chairs

Our adjustable beds and recliner chair range starts from £999. These products do not include our NHC Cyclo-Therapy® massage. However, our beds and chairs are built to your specification – meaning pricing can be varied.

Read our guides for more information on:

For specialist products such as the Elite adjustable bed and Blenheim leather riser recliner chair that do include our NHC Cyclo-Therapy® technology, call us today on 0800 689 9823 for further information. It’s free to call our number.

If you’d like, we can even arrange a free home demonstration so you can test it out in the comfort of your own home.

Our adjustable beds and riser recliner chairs are custom-made to suit your exact requirements. This means choosing from various sizes, defining the height, width and length you require, and selecting from our range of beautiful fabric options.

Creating a bespoke product in this way means it is difficult to select the right product for you without finding out about your needs first.

A free home demonstration can ensure we understand and deliver exactly what your requirements are; putting your mind at ease that the product will meet your needs. To arrange an appointment, please call us on 0800 689 9823 or fill in our quick contact form, and we’ll be happy to help.

Yes. Thanks to HRMC notice 701/7, anyone purchasing an adjustable bed or riser recliner chair could be eligible for Value Added Tax (VAT) exemption – as long as this purchase is intended for domestic use. This means you could currently save up to 20% on your purchase.

How can I claim my VAT exemption?

To claim your exemption, all we need from you is written declaration. You do this by completing a VAT exemption form before signing your order.

At the free home demonstration, our Adjustamatic comfort advisers can advise you on your eligibility should you have any questions, and provide you with a VAT exemption form to complete.

Delivery FAQs

All of our adjustable beds and riser recliners are manufactured in Britain at our own specialised factory in North Wales. Including product build time, most beds and chairs are delivered within 4 to 6 weeks of ordering.

Please check our COVID-19 page for updates too. We’ve updated the way we do things to keep you and our staff safe.

Can’t find an answer to your question?

We’re here to help. If you have a question that doesn’t appear here you can use our contact form to drop us a message and ask away. Our friendly customer service team will be more than happy to respond and answer any questions you may have.

Adjustable Beds

Heritage Classic bed.

Heritage Classic Adjustable Bed

Style meets industry-leading technology and a luxurious AirFlow® Mattress, to deliver great sleep from the Heritage Classic Adjustable Bed.

View Heritage Classic Adjustable Bed
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Looking for more advice?

Take a look at our Help & Advice articles for in-depth information on a range of topics, from living well with chronic pain to spotting rogue traders. If you’d like to speak to one of our expert advisers, we’re here to help.